Sallie Boyles, Write Lady

When to Interrupt
Is it rude to divert or pause a conversation or presentation by injecting questions or...

Sounds Like White Noise
Have you ever marveled over someone's overt ability to ignore a disruptive noise that distracted...

Should You Engage
How do you determine if someone's intentions to engage with you are: to explore a...

Highlight Your Problems
When have you been positive that you carefully reviewed something you wrote and later spotted...

When Grandma Wrote to Santa
Who speaks on your behalf? A highly self-sufficient individual might say, "I do all my...

The Secret to Service
What is the secret to providing a service that yields utmost satisfaction to recipients? Is...